Nokia VAMS
Redesigned Nokia’s security risk platform, enabling faster vulnerability detection and significantly reducing time-to-action for critical threats.
Role:
UX Designer
Team:
6 including Lead Designer, UX Researchers and UX Designers
Problem:
Nokia's mission-critical Search and Risk Assessment (SRA) tool was hindering the very experts it was designed to support, causing significant delays and frustration.
Results
- 20% drop in time to action
- 2x increase in vulnerability assessment
- 150+ workflows reduced
- 4 clicks to assess
Make it discoverable, make it work
The SRA tool was powerful, but it was at war with its users. It was a classic case of a feature rich platform that focused only on function, leading to a state of critical inefficiency. My challenge: make it simple, efficient, and fast — without sacrificing functionality.
Vulnerability Dashboard
The Illusion of Functionality
Core features like search and filtering were so unreliable that users had abandoned them entirely, relying instead on manual, error-prone workarounds.
We simplified the system and added customization—letting users go deeper if they wanted, but never forcing them through irrelevant and mandatory search parameters. Clear progress indicators made the experience feel fast and purposeful.
Filters
A better beginning
The new dashboard turned chores into tasks. By designing for efficiency, simplicity, and ease, we created an experience that users actually enjoyed—and that paid off in faster response times and easier assessments.